Influence effectively

It would be nice if we all agree all the time. The reality is that others often don’t see things the way we do. This is potentially good if we can get an outcome better than from only one point of view. For that to occur and for our point of view to count, we need the appropriate influence skills. Understand the person’s normal style, … Continue reading Influence effectively

Use the appropriate behavioural style

There is a wide range of behavioral styles one can use when interacting with people. A novice is comfortable with one or two styles, and uses them repeatedly. A master chooses the style that suits the situation. Using the same limited style and media can never be as effective as choosing the appropriate way to suit each person and situation. Use the right tone and … Continue reading Use the appropriate behavioural style